CUSTOMER SERVICE REPRESENTATIVE FOR EMEA TEAM

Are you passionate about bringing excellent customer service to business to business customers and strive for improvement?
Customer Service Representative - EMEA Team
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Solvay attracts, retains and develops employees to their highest potential and is recognized as a global employer of choice. Whether you are a professional already in the workforce or a soon-to-be graduate, Solvay offers you opportunities for personal and professional growth.
Are you ready to build a brighter future?
Job description:
Manage accurate order entry in Solvay's ERP
Communicate with stakeholders (mainly logistics, sales representatives, planners, product managers) to ensure compliance with internal and external procedures and timely satisfaction of customer needs
Monitor deliveries to ensure high service levels and timely information handling
Directly responsible for correct invoicing of customer orders
Profile:
High School degree and 2-4 years of work experience
College degree with some experience in chemical industry or shared services/global business services would be an advantage
Experience with ERP systems or sales support is considered an advantage
Ability to travel for business up to 5% of time
Strong English language skills
Other European languages will be considered an advantage
Our offer:
A market-competitive remuneration package and excellent benefits
Opportunities to develop your career in an international environment
Professional training and inspiring opportunities to learn from the experts
Challenging projects and all the possibilities to grow above your own!
CONTACT US
Solvay site in Riga, Latvia
Solvay Business Services Latvia SIA
Gustava Zemgala gatve 76, Jaunā Teika
A korpuss, 5. stāvs
Phone: +371 67118215
+371 22080546
E-mail: hr-careers@solvay.com