CUSTOMER SERVICE REPRESENTATIVE FOR USA TEAM – WORKING TIME (15:00-24:00)
Ready to become a Champion in Customer Service?
CUSTOMER SERVICE REPRESENTATIVE FOR USA TEAM – WORKING TIME (15:00-24:00)
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Solvay attracts, retains and develops employees to their highest potential and is recognized as a global employer of choice. Whether you are a professional already in the workforce or a soon-to-be graduate, Solvay offers you opportunities for personal and professional growth.
Are you ready to build a brighter future?

Job description:
To be responsible for following up on all aspects that have an impact on the day-to- day customer satisfaction
To be the interface between the customer and Solvay for all steps trough order life-cycle
Facilitation of issue-resolution with respect to timely order fulfillment and for effective follow up on any complaint handling
Building and maintaining good relationships with internal & external customers
Profile:
Superior communication skills including listening, verbal and written; negotiation skills, and telephone skills
Excellent computer skills, ability to use Gmail, Excel, and Word programs, preferably experience with ERP system (SAP)
1-3 years of work experience (preferably in Customer Service field)
Ability to work in late shifts (15:00-24:00)
Strong English language skills
Our offer:
A market-competitive remuneration package and excellent benefits
Appreciation and Recognition programs
Opportunities to develop your career in an international environment
Professional training and inspiring opportunities to learn from the experts
Challenging projects and all the possibilities to grow above your own!
CONTACT US:
Solvay site in Riga, Latvia
Solvay Business Services Latvia SIA
Gustava Zemgala gatve 76, Jaunā Teika
A korpuss, 5. stāvs
Phone: +371 67118215
+371 22080546
E-mail: hr-careers@solvay.com